BSBMGT515A: Manage operational plan
This unit covers the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan.
This unit applies to people who manage the work of others and operate within the parameters of a broader strategic and/or business plan. The task of the manager at this level is to develop and implement an operational plan to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. However in some larger organisations operational plans may be developed by a strategic planning unit.
Performance criteria
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1. |
Develop operational plan |
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1.1 |
Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers |
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1.2 |
Develop and/or implement consultation processes as an integral part of the operational planning process |
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1.3 |
Ensure details of the operational plan include the development of key performance indicators to measure organisational performance |
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1.4 |
Develop and implement contingency plans at appropriate stages of operational planning |
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1.5 |
Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required |
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1.6 |
Obtain approval for plan from relevant parties and ensure understanding among work teams involved | |
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2. |
Plan and manage resource acquisition |
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2.1 |
Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies and practices |
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2.2 |
Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures | |
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3. |
Monitor and review operational performance |
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3.1 |
Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets |
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3.2 |
Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance |
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3.3 |
Identify areas of underperformance, recommend solutions, and take prompt action to rectify the situation |
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3.4 |
Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources |
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3.5 |
Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups |
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3.6 |
Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements | |
Skills and Knowledge
Required skills
- literacy skills to access and use workplace information and to write a succinct and practical plan
- technology skills to use software to produce and monitor the plan against performance indicators
- planning and organisational skills
- coaching skills to work with people with poor performance
- numeracy skills to allocate and manage financial resources.
Required knowledge
- models and methods for operational plans
- budgeting processes
- alternative approaches to improving resource usage and eliminating resource inefficiencies and waste.