Diploma of Retail Management SIR50107

One of VECCI’s Business Excellence courses

Why we developed this program

The Diploma of Retail Management is designed for those working in the retail or wholesale sector that hold or wish to hold higher management positions.  It also applies to those who are providing support to senior management in a large retail or wholesale outlet or who are responsible for the management of a retail store or wholesale outlet.

Blending theory with practice, this program focuses on workplace learning to ensure its relevance to your particular situation and business.

Who should attend

Retail Store Managers, Wholesale Managers, Retail Managers, Team Leaders or Supervisors, Buyers, Sales Managers, Visual Merchandise Managers, Retail Owners or anyone who is currently employed in the retail or wholesale sector and who has sufficient experience in a current or previous job role.

Entry Requirements

Participants must either:

1.     Be recognised as competent, through a recognised training program or recognition process, against the following units of competency:

• SIRXCOM001A    Communicate in the workplace
  (or WRRCS1B      Communicate in the workplace)*; and
• SIRXIND001A      Work effectively in a retail environment
  (or WRRER1B       Work effectively in a retail environment)*

Plus one of the following:

• SIRXCCS003A     Coordinate interaction with customers
  (or WRRCS4B Coordinate interaction with customers)*: or

• SIRXSLS004A      Build relationships with customers
  (or WRRS4B Build relationships with customers)*

OR

2.     Have sufficient relevant wholesale or retail employment experience (currently or previously) to be able to demonstrate the application of the above competencies.  Examples of evidence to support a determination may include:

•  Job descriptions and references from current or past employers
• An entry interview to determine what competencies have been applied in the wholesale or retail environment in a paid or voluntary capacity

* Units from the superseded WRR02 Retail Training Package

 Participants will need to complete a Student Selection Checklist  and submit this with a completed registration form to apply for enrolment in this program.

9 UNITS TO BE STUDIED ARE:-

• SIRXMGT005A   Set strategic plans
• SIRXFIN005A    Manage operations to budget
• BSBHRM506A Manage recruitment, selection and induction processes
• BSBADM502A Manage meetings
• BSBWOR502B  Ensure team effectiveness
• BSBWOR501B Manage personal work priorities and professional development
• SIRXSLS005A Manage sales and service delivery
• BSBCUS501B Manage quality customer service
• BSBMGT516B  Facilitate continuous improvement

Study Options

• 1 day per fortnight over 18 weeks
• Night classes every week over 18 weeks (6.00-9.15pm)
• Every second Saturday over 18 weeks

Assessment

For the successful completion of this qualification, participants must complete a series of workplace-based assessment tasks.  Assessment tasks must be submitted within six months of completion of each workshop.  This program requires participants to undertake extensive self-directed learning in order to successfully complete the course.  Participants should allow approximately 8-10 hours per week to complete the self-directed learning and assessment tasks.

Recognition of Prior Learning (RPL) is available upon enrolment.

Why do your Diploma of Retail Management at VECCI?

Independent and non-Government, VECCI makes its members more successful by fighting for their interests and delivering products and services for growth, assurance and excellence – we invigorate business.  Undertaking your Diploma of Retail Management through Victoria’s leading industry association will provide you with access to: 

• Professional, qualified and quality facilitators
• Networking opportunities
• Member pricing to VECCI’s networking events for six months
• State of the art facilities located in East Melbourne (fully catered, outdoor student ‘lounge’ with magnificent views of the City) 
•  Flexible attendance options

Course Fees

Full Fee Paying Students

VECCI Member                   $3,200.00
Non-Member                       $3,500.00

Government Subsidised Places*

Tuition Fee                            $375

(Concessions may apply – for more information on eligibility call 8662 5333)

Download a Student Handbook.

If you wish to apply for a government subsidised place on this course you must contact VECCI on 03 8662 5333 or download and complete a registration form and a Student Selection Checklist. Online Registrations will not be accepted.

Eligibility for a Government Subsidised Place

To be eligible for a Government subsidised place, applicants must be:

• An Australian citizen or holder of a permanent visa; or a holder  of a Special Category Visa (sub-class 444); or East Timorese asylum seeker; or  a holder of a Temporary Protection Visa*; AND
• Aged under 20 years of age on 1 January in the year of course commencement; OR 
• Aged 20 years or over on 1 January in the year the course commences, and you do not hold a prior qualification at the Diploma level or higher.
• Have not commenced or are not scheduled to commence more than two Victorian government subsidised courses in 2012 (excluding courses in the Foundation Skills Category); AND
• Are not currently enrolled in two or more Victorian Government subsidised courses (excluding courses in the Foundation Skills Category).

*Asylum Seekers (as confirmed by the Asylum Seeker Resource Centre ) and Victims of Human Trafficking (as confirmed by the Australian Red Cross) are exempt from the citizenship/residency criteria listed above.

Types of evidence in support of applications for government subsidised training, click here

List of persons authorised to certify copies of original documents, click here

For more information, contact VECCI on 8662 5333 or download a registration form and a Student Selection Checklist.

People with disabilities are encouraged to apply. 

Students participating in this program should note that they may be asked to participate in the National Student Outcomes Survey undertaken by the National Centre for Vocational Education and Research (NCVER).

This course can also be tailored to your exact requirements and can be delivered onsite at your premises. For more information call VECCI on 03 8662 5333.

Current scheduled course dates are as follows: (click on the course code to register online or call 03 8662 5333).