Assertiveness in the Workplace
One of VECCI’s Business Excellence courses
Why we developed this program
Assertiveness plays a crucial role in your interpersonal relationships and, ultimately, the fulfilment of your ambitions - not just in the workplace, but all facets of your life.
By improving your self-knowledge and communication skills, this program will help you develop greater assertiveness, enabling you to deal effectively and confidently with others, negotiate improved outcomes and better handle confrontation and tense situations. Empowered, you will be able to take greater control of your professional and personal life.
Who should attend
Staff at all levels from all industries who seek to enhance their communication and negotiation skills within the workplace, and in the broader context of life.
What will be covered
- Develop self-understanding and relating to others
- Communicating with honesty and confidence with a wide range of people
- Re-defining situations to develop a positive attitude
- Applying appropriate body language to support your message
- Accepting both positive and negative feedback, and providing constructive, meaningful feedback to others
- Negotiating improved situation outcomes
- Dealing with people effectively
This course can also be tailored to your exact requirements and can be delivered onsite at your premises. For more information call VECCI on 03 8662 5333.
Current scheduled course dates are as follows: (click on the course code to register online or call 03 8662 5333).