Day to Day Management and Supervision of Staff
One of VECCI’s Business Excellence courses
Why we developed this program
In today’s fast-paced and ever-changing business environment, effective management of your team is both increasingly complex and important to ensuring engaged, productive employees.
One of the biggest challenges faced by new and existing managers is managing performance processes and conversations with your staff. This program will give participants practical tips, tools and practice to ensure a consistent and fair approach to shifting staff behaviour associated with poor performance, motivation and conflict.
Who should attend
Anyone responsible for effective team leadership and optimum performance.
What will be covered
- Consistency and fairness in decision-making
- Managing performance for better results
- Having the ‘difficult’ conversation
- Identifying underlying causes of poor performance and behaviour
- Managing unacceptable staff behaviour and conflict
- Disciplining staff appropriately, including interviews and documentation
This course can also be tailored to your exact requirements and can be delivered onsite at your premises. For more information call VECCI on 03 8662 5333.
Current scheduled course dates are as follows: (click on the course code to register online or call 03 8662 5333).