Managing The Manager – A Personal Assistant Program
One of VECCI’s Business Excellence courses
Why we developed program
A competent personal assistant or administration assistant is an invaluable asset to any organisation.
This practical workshop is designed to assist PA and Administrative Assistants further enhance their skills to deal with a variety of internal and external customers whilst achieving priorities.
Who should attend
Personal or Executive Assistants, Administration Assistants or other roles who have to juggle priorities whilst working with a diverse range of internal and external customers.
What will be covered
- What are the specific skills and characteristics required for the role?
- What are managers' expectations within the role?
- Understanding and utilising current strengths and addressing any weaknesses
- Effective time management
- Managing your manager
- Public relations and effective communication skills
- Dealing with difficult clients or colleagues
- Demonstrating problem solving skills and displaying initiative
This course can also be tailored to your exact requirements and can be delivered onsite at your premises. For more information call VECCI on 03 8662 5333.
Current scheduled course dates are as follows: (click on the course code to register online or call 03 8662 5333).