Training & Briefings

Showing 104 of 104 Courses

Learn practical techniques to manage your emotions 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
24 Mar 2015
3.5 hrs
East Melbourne
$300.00
$250.00

A five-step process that can help your business save time, reduce waste and production costs and optimise productivity.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
29 Apr 2015
1 day
East Melbourne
$540.00
$450.00

Understand the common practical issues involved in sound database design using Access at an advanced level.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
22 Apr 2015
2 days
Melbourne
$830.00
$789.00

An introduction to database design using the basic features of Access.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Feb 2015
2 days
Melbourne
$760.00
$722.00
16 Apr 2015
2 days
Melbourne
$760.00
$722.00

Take your Access skills to the next level with an understanding of more complex secondary level database design.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Mar 2015
2 days
Melbourne
$760.00
$722.00
WorkSafe Victoria

Understand the issues that can impact the successful return to work of injured workers and effectively manage disputed claims with confidence. (Prerequisite: 6 months of return-to-work experience).

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
23 Apr 2015
2 days
East Melbourne
$1,020.00
$850.00

Gain a deeper understanding of social media strategy, technology and tools and learn how to harness its power to maximise your business and brand performance.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 Mar 2015
1 day
East Melbourne
$540.00
$450.00

Take the next step towards clear concise and consistent communication to help your business thrive.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
14 May 2015
2 days
East Melbourne
$1,020.00
$850.00

Recruiting the best available talent is critical to an organisation’s success.
Part A will help you understand how to select the right person for your business and avoid costly hiring mistakes.
Part B focuses on the interviewing process to help ensure you get the right person for the role.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
19 Feb 2015
1 day
East Melbourne
$540.00
$450.00
25 Feb 2015
1 day
East Melbourne
$540.00
$450.00

A healthy level of assertiveness and confidence is key to professional empowerment.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 Feb 2015
1 day
East Melbourne
$495.00
$450.00
20 Feb 2015
1 day
East Melbourne
$540.00
$450.00
08 May 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
15 Jan 2015
1 hr
East Melbourne
$0.00
$0.00
Understand your obligations and comply with new award entitlements.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
01 Apr 2015
3 hrs
East Melbourne
$300.00
$250.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
23 Mar 2015
2 days
East Melbourne
$1,020.00
$850.00
Get the absolute best from all members of your team, at all times.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Feb 2015
1 day
East Melbourne
$540.00
$450.00
23 Apr 2015
1 day
East Melbourne
$540.00
$450.00
18 Jun 2015
1 day
East Melbourne
$540.00
$450.00

Workplace bullying is costing Australian businesses between $6 and $13 billion each year. This training course will help your business be more proactive and protected.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Mar 2015
3.5 hrs
East Melbourne
$300.00
$250.00
The tools you need to win new clients, influence decision makers and write your way to business success.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Mar 2015
2 days
East Melbourne
$1,020.00
$850.00
23 Jun 2015
2 days
East Melbourne
$1,020.00
$850.00
Nationally Recognised Training

Aspire to inspire and help others to accomplish their goals with the newly-approved minimum qualification for trainers and assessors in Australia.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
25 Nov 2014
9 days
East Melbourne
$3,100.00
$2,850.00
12 Feb 2015
9 days
East Melbourne
$3,450.00
$2,850.00
12 Feb 2015
9 days
East Melbourne
$3,450.00
$2,850.00
10 Jun 2015
9 days
East Melbourne
$3,450.00
$2,850.00
Nationally Recognised Training

Changes are being made to the Certificate IV in Training and Assessment (TAE40110), with TAELLN411 – Address adult language, literacy and numeracy skills – becoming a core unit.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
17 Mar 2015
3.5 hrs
East Melbourne
$360.00
$300.00
06 May 2015
3.5 hrs
East Melbourne
$360.00
$300.00
16 Jun 2015
3.5 hrs
East Melbourne
$360.00
$300.00
Nationally Recognised Training

Develop effective OHS programs and reduce organisational risk.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
15 Oct 2014
8 days
East Melbourne
$3,100.00
$2,800.00
17 Feb 2015
8 days
East Melbourne
$3,450.00
$2,850.00
14 May 2015
8 days
East Melbourne
$3,450.00
$2,850.00
Step out of traditional award coverage and introduce employment conditions better suited to the needs of your business and your people.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 Feb 2015
4 hrs
East Melbourne
$300.00
$250.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
26 Feb 2015
0.5 hrs
ONLINE
$0.00
$0.00

Create a more harmonious workplace. Awareness of personality types will help you understand conflict so you can resolve difficult situations quickly and easily. Additional compulsory online MBTI assessment fee of $93.50 (GST inclusive)

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
14 Apr 2015
3.5 hrs
East Melbourne
$300.00
$250.00
Nationally Recognised TrainingWorkSafe Victoria

Make protecting people your first priority. Meet your legal duty of care and build safety-conscious construction teams.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
14 Jan 2015
1 day
East Melbourne
$230.00
$185.00
17 Feb 2015
1 day
East Melbourne
$230.00
$185.00
27 Mar 2015
1 day
East Melbourne
$230.00
$185.00
23 Apr 2015
1 day
East Melbourne
$230.00
$185.00
13 May 2015
1 day
Narre Warren
$230.00
$185.00
20 May 2015
1 day
East Melbourne
$230.00
$185.00
17 Jun 2015
1 day
East Melbourne
$230.00
$185.00
Stay on top of legislative changes, refresh your skills and knowledge and reassess your strategies.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 May 2015
3.5 hrs
East Melbourne
$300.00
$250.00
Keep it confidential. Prevent issues of harassment and bullying from escalating into costly external legal processes.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Feb 2015
1 day
Warrnambool
$540.00
$450.00
12 Feb 2015
1 day
East Melbourne
$540.00
$450.00
13 Feb 2015
1 day
Shepparton
$540.00
$450.00
27 Feb 2015
1 day
Ballarat
$540.00
$450.00
19 Mar 2015
1 day
Wodonga
$540.00
$450.00
26 Mar 2015
1 day
Traralgon
$540.00
$450.00
31 Mar 2015
1 day
Geelong
$540.00
$450.00
15 Apr 2015
1 day
East Melbourne
$540.00
$450.00
11 Jun 2015
1 day
East Melbourne
$540.00
$450.00
WorkSafe VictoriaWhen it comes to contractors, are you meeting your legal duty of care? Ensure safety is in place and enforceable.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 May 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 May 2015
1 day
East Melbourne
$540.00
$450.00
Create leaders that influence and inspire and help employees reach their full potential.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
30 Jan 2015
1 day
East Melbourne
$540.00
$450.00
06 Feb 2015
1 day
Ballarat
$540.00
$450.00
27 Feb 2015
1 day
East Melbourne
$540.00
$450.00
06 Mar 2015
1 day
Narre Warren
$540.00
$450.00
20 Mar 2015
1 day
East Melbourne
$540.00
$450.00
27 Mar 2015
1 day
Bendigo
$540.00
$450.00
17 Apr 2015
1 day
East Melbourne
$540.00
$450.00
20 Apr 2015
1 day
Geelong
$540.00
$450.00
22 May 2015
1 day
East Melbourne
$540.00
$450.00
19 Jun 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Mar 2015
2 hrs
Frankston
$0.00
$0.00
19 Mar 2015
2 hrs
Camberwell
$0.00
$0.00
Nationally Recognised Training

Aimed at supervisors working in an office environment, this diploma will give you the skills you need to manage projects, conferences and meetings, plan administration systems and ensure quality customer service.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
02 Oct 2014
8 days
East Melbourne
$3,300.00
$2,950.00
13 Apr 2015
7 days
East Melbourne
$3,550.00
$2,950.00
13 Apr 2015
7 days
East Melbourne
$3,300.00
$2,950.00
Nationally Recognised Training

Working in HR? Develop a comprehensive understanding of best practice in HR management and how to apply this in your workplace.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 Nov 2014
8 days
East Melbourne
$3,400.00
$3,100.00
09 Apr 2015
9 days
East Melbourne
$3,750.00
$3,100.00
16 Jun 2015
9 days
East Melbourne
$3,750.00
$3,100.00
Nationally Recognised Training

Take leadership to the next level. Develop effectiveness and enhance your workplace impact.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
24 Feb 2015
8 days
East Melbourne
$3,550.00
$2,950.00
15 May 2015
8 days
East Melbourne
$3,550.00
$2,950.00
Nationally Recognised Training

Project management skills are increasingly in demand. This diploma will give you the ability to make any project a success.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
03 Mar 2015
6 days
East Melbourne
$3,450.00
$2,850.00
10 Jun 2015
6 days
East Melbourne
$3,450.00
$2,850.00
Nationally Recognised Training

Effective management of WHS is critical in any workplace. Learn to successfully develop, maintain and implement WHS systems to reduce workplace incidents, improve productivity and increase staff morale.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 Feb 2015
8 days
East Melbourne
21 May 2015
8 days
East Melbourne
$3,550.00
$2,950.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
17 Feb 2015
2 hrs
Nunawading
$0.00
$0.00
14 Apr 2015
2 hrs
Mornington
$0.00
$0.00
29 Apr 2015
2 hrs
Cheltenham
$0.00
$0.00
03 Jun 2015
2 hrs
Frankston
$0.00
$0.00
23 Jun 2015
2 hrs
Doncaster
$0.00
$0.00
Make your meetings effective forms of communication and planning tools and reap the rewards.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
15 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Get your message across. Inspire trust and confidence with communication skills to impact your bottom line.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
13 Feb 2015
1 day
East Melbourne
$540.00
$450.00
01 Jun 2015
1 day
East Melbourne
$540.00
$450.00

Think intelligently with emotions in the workplace. Perceive, express, understand and manage emotions in a professional and effective manner. Please note, there is a compulsory online assessment fee of $297 (GST inclusive) in addition to the course fees for this course

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
19 Mar 2015
1 day
East Melbourne
$540.00
$450.00
16 Jun 2015
1 day
East Melbourne
$540.00
$450.00
Ignorance is risk, not bliss. Understand your responsibilities and liabilities and protect your business.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 Mar 2015
1 day
East Melbourne
$540.00
$450.00
17 Jun 2015
1 day
East Melbourne
$540.00
$450.00

Concerned about unemployment rates and skills shortages? Engage and retain good staff to ensure your business's success.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
31 Dec 2014
1 day
East Melbourne
$495.00
$450.00

Get a greater understanding of Excel's productivity tools and the Excel function library in order to more efficiently manage and analyse data.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
09 Jan 2015
1 day
Melbourne
$415.00
$395.00
29 Jan 2015
1 day
Melbourne
$415.00
$395.00
10 Feb 2015
1 day
Melbourne
$415.00
$395.00
04 Mar 2015
1 day
Melbourne
$415.00
$395.00
23 Mar 2015
1 day
Melbourne
$415.00
$395.00
14 Apr 2015
1 day
Melbourne
$415.00
$395.00

Use Excel 2007/2010 to manage and summarise data using powerful data management and analysis tools.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
15 Jan 2015
1 day
Melbourne
$415.00
$395.00
03 Feb 2015
1 day
Melbourne
$415.00
$395.00
27 Feb 2015
1 day
Melbourne
$415.00
$395.00
17 Mar 2015
1 day
Melbourne
$415.00
$395.00
10 Apr 2015
1 day
Melbourne
$415.00
$395.00
29 Apr 2015
1 day
Melbourne
$415.00
$395.00

The skills you'll need to build, edit and chart basic spreadsheet data using Excel 2007/2010.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
05 Jan 2015
1 day
Melbourne
$380.00
$361.00
28 Jan 2015
1 day
Melbourne
$380.00
$361.00
17 Feb 2015
1 day
Melbourne
$380.00
$361.00
20 Mar 2015
1 day
Melbourne
$380.00
$361.00
27 Apr 2015
1 day
Melbourne
$380.00
$361.00

Expand your Excel skills. Manage data and solve problems using functions and formulas.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
07 Jan 2015
1 day
Melbourne
$380.00
$361.00
22 Jan 2015
1 day
Melbourne
$380.00
$361.00
05 Feb 2015
1 day
Melbourne
$380.00
$361.00
25 Feb 2015
1 day
Melbourne
$380.00
$361.00
09 Mar 2015
1 day
Melbourne
$380.00
$361.00
01 Apr 2015
1 day
Melbourne
$380.00
$361.00
21 Apr 2015
1 day
Melbourne
$380.00
$361.00

Build your skills in using the more powerful features of Excel to model and manipulate data and business problems.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
13 Jan 2015
1 day
Melbourne
$380.00
$361.00
30 Jan 2015
1 day
Melbourne
$380.00
$361.00
09 Feb 2015
1 day
Melbourne
$380.00
$361.00
23 Feb 2015
1 day
Melbourne
$380.00
$361.00
13 Mar 2015
1 day
Melbourne
$380.00
$361.00
23 Mar 2015
1 day
Melbourne
$380.00
$361.00
07 Apr 2015
1 day
Melbourne
$380.00
$361.00
24 Apr 2015
1 day
Melbourne
$380.00
$361.00
Stay ahead of the competition and ensure customers return to you time after time.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
14 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Delivered by BRACE Education & TrainingDecipher financial jargon and learn to apply accounting tools and techniques with confidence.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 Feb 2015
2 days
East Melbourne
$1,020.00
$850.00
13 Mar 2015
2 days
Narre Warren
$1,020.00
$850.00
15 May 2015
2 days
East Melbourne
$1,020.00
$850.00
Take leadership to the next level. Become an inspirational manager and maximise the potential of your whole team.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
09 Feb 2015
2 days
East Melbourne
$1,020.00
$850.00
11 May 2015
2 days
East Melbourne
$1,020.00
$850.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Feb 2015
2 hrs
Mulgrave
$0.00
$0.00
05 May 2015
2 hrs
Mornington
$0.00
$0.00
19 May 2015
2 hrs
Nunawading
$0.00
$0.00
WorkSafe VictoriaBalancing workplace health, safety and environmental obligations can be tricky. This course will help you make sense of your legal and moral obligations.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Feb 2015
4 days
East Melbourne
$1,800.00
$1,500.00
20 Apr 2015
4 days
East Melbourne
$1,800.00
$1,500.00
04 Jun 2015
4 days
East Melbourne
$1,800.00
$1,500.00
WorkSafe Victoria

This WorkSafe Approved Course for Health and Safety Representatives, provides the knowledge and practical skills needed to deal effectively with OHS issues as a HSR.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 Jan 2015
5 days
East Melbourne
$1,330.00
$1,070.00
21 Jan 2015
5 days
East Melbourne
$1,330.00
$1,070.00
02 Feb 2015
5 days
East Melbourne
$1,330.00
$1,070.00
10 Feb 2015
5 days
East Melbourne
$1,330.00
$1,070.00
05 Mar 2015
5 days
East Melbourne
$1,330.00
$1,070.00
16 Mar 2015
5 days
Geelong
$1,330.00
$1,070.00
17 Mar 2015
5 days
East Melbourne
$1,330.00
$1,070.00
18 Mar 2015
5 days
Bendigo
$1,330.00
$1,070.00
01 Apr 2015
5 days
East Melbourne
$1,330.00
$1,070.00
13 Apr 2015
5 days
Ballarat
$1,330.00
$1,070.00
14 Apr 2015
5 days
East Melbourne
$1,330.00
$1,070.00
15 Apr 2015
5 days
Narre Warren
$1,330.00
$1,070.00
06 May 2015
5 days
East Melbourne
$1,330.00
$1,070.00
18 May 2015
5 days
Traralgon
$1,330.00
$1,070.00
25 May 2015
5 days
East Melbourne
$1,330.00
$1,070.00
03 Jun 2015
5 days
East Melbourne
$1,330.00
$1,070.00
15 Jun 2015
5 days
East Melbourne
$1,330.00
$1,070.00
15 Jul 2015
1 day
Bendigo
23 Jul 2015
5 days
Geelong
$1,330.00
$1,070.00
10 Aug 2015
5 days
Bendigo
$1,330.00
$1,070.00
07 Oct 2015
5 days
Ballarat
$1,330.00
$1,070.00
18 Nov 2015
5 days
Traralgon
WorkSafe Victoria

This course, approved by the Victorian WorkCover Authority (VWA), provides an annual refresher for Health and Safety Representatives on the knowledge and practical skills they need to effectively deal with OHS issues. 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
13 Jan 2015
1 day
East Melbourne
$540.00
$450.00
10 Feb 2015
1 day
East Melbourne
$540.00
$450.00
25 Feb 2015
1 day
Ballarat
$540.00
$450.00
03 Mar 2015
1 day
Wodonga
$540.00
$450.00
16 Mar 2015
1 day
East Melbourne
$540.00
$450.00
23 Mar 2015
1 day
Traralgon
$540.00
$450.00
27 Apr 2015
1 day
East Melbourne
$540.00
$450.00
28 Apr 2015
1 day
Geelong
$540.00
$450.00
22 May 2015
1 day
East Melbourne
$540.00
$450.00
18 Jun 2015
1 day
East Melbourne
$540.00
$450.00
12 Aug 2015
1 day
Ballarat
02 Sep 2015
1 day
Traralgon
12 Oct 2015
1 day
Geelong
19 Nov 2015
1 day
Wodonga
Maximise the potential of your people with an effective HR management system.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Feb 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
24 Mar 2015
2 hrs
Doncaster
$0.00
$0.00
15 Apr 2015
2 hrs
Frankston
$0.00
$0.00
21 Apr 2015
2 hrs
Nunawading
$0.00
$0.00
Policies and procedures are an essential tool in managing behaviour. Learn how to draft and implement for your organisation.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
31 Dec 2014
3 hrs
East Melbourne
$295.00
$250.00
28 Jan 2015
3 hrs
East Melbourne
$300.00
$250.00
16 Apr 2015
3 hrs
East Melbourne
$300.00
$250.00
Open your mind to immediate business opportunities, improve employee morale and create a culture of problem solving in the workplace.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
11 Mar 2015
1 day
East Melbourne
$540.00
$450.00
Reduce cycle time, waiting time, improve process flow and eliminate non-value-adding activity.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
27 Mar 2015
1 day
East Melbourne
$540.00
$450.00
30 Jun 2015
1 day
East Melbourne
$540.00
$450.00
WorkSafe VictoriaMinimise liabilities, maximise results and ensure WorkCover claims are managed efficiently.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Mar 2015
1 day
East Melbourne
$540.00
$450.00
04 May 2015
1 day
East Melbourne
$540.00
$450.00

An improperly conducted investigation can cost you dearly. Find out what you need to consider in order to protect your business.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
18 Feb 2015
3.5 hrs
East Melbourne
$300.00
$250.00
11 Mar 2015
1 day
East Melbourne
$540.00
$450.00
22 Apr 2015
1 day
East Melbourne
$540.00
$450.00
07 May 2015
1 day
East Melbourne
$540.00
$450.00
25 Jun 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 Mar 2015
0.5 hrs
ONLINE
$0.00
$0.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
18 Mar 2015
0.5 hrs
ONLINE
$0.00
$0.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
16 Mar 2015
0.5 hrs
ONLINE
$0.00
$0.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
19 Jan 2015
1 hr
East Melbourne
$0.00
$0.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 Mar 2015
3.5 hrs
East Melbourne
$300.00
$250.00
Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
10 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
10 Mar 2015
2 hrs
Pakenham
$0.00
$0.00
12 May 2015
2 hrs
Mulgrave
$0.00
$0.00
02 Jun 2015
2 hrs
Mornington
$0.00
$0.00
10 Jun 2015
2 hrs
Nunawading
$0.00
$0.00
Clued-up on complex regulatory changes? Fulfill your legal obligations and handle dismissals with dignity.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
29 Jan 2015
1 day
East Melbourne
$540.00
$450.00
10 Feb 2015
1 day
Wodonga
$540.00
$450.00
20 Feb 2015
1 day
Traralgon
$540.00
$450.00
24 Feb 2015
1 day
Geelong
$540.00
$450.00
06 Mar 2015
1 day
Ballarat
$540.00
$450.00
12 Mar 2015
1 day
Shepparton
$540.00
$450.00
18 Mar 2015
1 day
East Melbourne
$540.00
$450.00
24 Mar 2015
1 day
Warrnambool
$540.00
$450.00
13 May 2015
1 day
East Melbourne
$540.00
$450.00

Want to be the perfect PA? Learn to juggle priorities and become your boss’s greatest asset.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
09 Apr 2015
1 day
East Melbourne
$540.00
$450.00
No formal training or background in HR? Learn the essentials from our experts.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
17 Feb 2015
3 hrs
East Melbourne
$300.00
$250.00
19 May 2015
3 hrs
East Melbourne
$300.00
$250.00
WorkSafe VictoriaIs your office a sanctuary or a safety hazard? Identify and control office hazards and protect your staff.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
30 Apr 2015
1 day
East Melbourne
$540.00
$450.00
WorkSafe VictoriaWhen it comes to breaching OHS regulations, the stakes are high. Keep staff up to date and your workplace safe.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
03 Mar 2015
1 day
East Melbourne
$540.00
$450.00
04 Jun 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
04 Feb 2015
3.5 hrs
Melbourne
$300.00
$285.00
13 Apr 2015
3.5 hrs
Melbourne
$300.00
$285.00
A basic user's guide to all major components of Outlook 2010; inbox, calendar, contacts, tasks, notes and journal.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
02 Mar 2015
1 day
Melbourne
$380.00
$361.00
Get the best from your business's biggest asset – your people.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
22 Jan 2015
1 day
East Melbourne
$540.00
$450.00
23 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
21 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
23 Feb 2015
0.5 hrs
ONLINE
$0.00
$0.00

Learn how to animate a presentation, add movies, sound and create support materials, including checking and removing hidden content from the presentation and checking for compatibility.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
21 Jan 2015
1 day
Melbourne
$415.00
$395.00
06 Mar 2015
1 day
Melbourne
$415.00
$395.00

The knowledge and skills you need to create simple and effective presentations.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
06 Feb 2015
1 day
Melbourne
$380.00
$361.00
08 Apr 2015
1 day
Melbourne
$380.00
$361.00
Get creative and interactive with PowerPoint to make a real visual impact. (Prerequisite: a reasonable typing ability and basic knowledge of personal computers.)
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
09 Jun 2015
2 days
East Melbourne
$1,020.00
$850.00

Use Project 2010 to create and update a project plan, resource the plan and track progress.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 Jan 2015
2 days
Melbourne
$830.00
$789.00
19 Feb 2015
2 days
Melbourne
$830.00
$789.00
09 Mar 2015
2 days
Melbourne
$830.00
$789.00

Get more from Project 2010 and learn how to customise many of Project’s tools to suit specific project management needs.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
06 Feb 2015
1 day
Melbourne
$440.00
$420.00
06 Apr 2015
1 day
Melbourne
$440.00
$420.00
Concept, development, implementation and finalisation – how to handle every phase of project management.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
18 Jun 2015
2 days
East Melbourne
$1,020.00
$850.00
The receptionist’s role is one of the most challenging. Learn how to be your business’s ambassador and stay out of the firing line.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
18 Mar 2015
1 day
East Melbourne
$540.00
$450.00
25 Jun 2015
1 day
East Melbourne
$540.00
$450.00
Expand your key selling skills and ensure you're a major contender in an increasingly competitive world.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 May 2015
1 day
East Melbourne
$540.00
$450.00
Good sales are built on strong foundations. The latest strategies will help you effectively identify and meet customer needs.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
15 Apr 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
26 Mar 2015
2 hrs
Nunawading
$0.00
$0.00
26 Mar 2015
2 hrs
Mulgrave
$0.00
$0.00
22 Apr 2015
2 hrs
Malvern
$0.00
$0.00
06 May 2015
2 hrs
Frankston
$0.00
$0.00
26 May 2015
2 hrs
Doncaster
$0.00
$0.00
10 Jun 2015
2 hrs
Cheltenham
$0.00
$0.00

A discrimination-free workplace is your right. Learn how to take responsible steps to ensure a happy working environment.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
29 Apr 2015
2 hrs
East Melbourne
$300.00
$250.00

Take proactive measures to prevent painful workplace issues.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
25 Mar 2015
3.5 hrs
East Melbourne
$300.00
$250.00
30 Jun 2015
3.5 hrs
East Melbourne
$300.00
$250.00
The most successful succession planning concepts to help you find, train and retain employees.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
27 May 2015
1 day
East Melbourne
$540.00
$450.00

Understanding your own behaviour, as well as that of others, will help you build relationships and effectively tackle problems as a team, despite individual differences. Additional compulsory online MBTI self-scoring questionnaire cost of $93.50 (GST Inclusive)

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
13 Mar 2015
1 day
East Melbourne
$540.00
$450.00
First impressions count. Employees who know how to handle the handset will be your greatest asset.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
25 Mar 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
10 Mar 2015
2 hrs
Mornington
$0.00
$0.00
24 Mar 2015
2 hrs
Nunawading
$0.00
$0.00
28 Apr 2015
2 hrs
Doncaster
$0.00
$0.00
14 May 2015
2 hrs
Narre Warren
$0.00
$0.00
20 May 2015
2 hrs
Malvern
$0.00
$0.00
Newly promoted? Take control, accelerate your leadership skills and motivate your team.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
19 Jan 2015
2 days
East Melbourne
$1,020.00
$850.00
16 Feb 2015
2 days
East Melbourne
$1,020.00
$850.00
02 Mar 2015
2 days
Narre Warren
$1,020.00
$850.00
19 Mar 2015
2 days
Geelong
$1,020.00
$850.00
23 Mar 2015
2 days
East Melbourne
$1,020.00
$850.00
30 Mar 2015
2 days
Bendigo
$1,020.00
$850.00
27 Apr 2015
2 days
East Melbourne
$1,020.00
$850.00
25 May 2015
2 days
East Melbourne
$1,020.00
$850.00
22 Jun 2015
2 days
East Melbourne
$1,020.00
$850.00

Develop strategies to gain the time and confidence to pursue a career whilst being a good parent.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
24 Feb 2015
1 day
East Melbourne
$540.00
$450.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
23 Feb 2015
1 day
East Melbourne
$540.00
$450.00
24 Apr 2015
1 day
East Melbourne
$540.00
$450.00
18 May 2015
1 day
East Melbourne
$540.00
$450.00
05 Jun 2015
1 day
East Melbourne
$540.00
$450.00
WorkSafe VictoriaAvoid potential fines. Know your rehabilitation obligations and facilitate a smooth transition back to productivity.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
30 Mar 2015
2 days
East Melbourne
$600.00
$500.00
11 May 2015
2 days
East Melbourne
$600.00
$500.00

Gain the knowledge and skills you need to successfully negotiate in the workplace, and the ability to mediate workplace disputes effectively and efficiently. This three-module program is appropriate for anyone wishing to improve their communication with others.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
26 Feb 2015
3.5 hrs
East Melbourne
$300.00
$250.00
27 Mar 2015
1 day
East Melbourne
$540.00
$450.00
30 Apr 2015
3.5 hrs
East Melbourne
$300.00
$250.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
22 Jan 2015
1 day
Melbourne
$415.00
$395.00
18 Mar 2015
1 day
Melbourne
$415.00
$395.00

An insight into the advanced features of Word 2007 to assist you in creating and working with long and complex documents.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
20 Jan 2015
1 day
Melbourne
$415.00
$395.00
24 Feb 2015
1 day
Melbourne
$415.00
$395.00
30 Mar 2015
1 day
Melbourne
$415.00
$395.00

A comprehensive introduction to creating and managing simple documents.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
19 Jan 2015
1 day
Melbourne
$380.00
$361.00
05 Mar 2015
1 day
Melbourne
$380.00
$361.00

Discover how to use Word 2007 or Word 2010 document formatting tools to manage moderately complex formatting and document layout tasks.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
16 Jan 2015
1 day
Melbourne
$380.00
$361.00
18 Feb 2015
1 day
Melbourne
$380.00
$361.00
17 Apr 2015
1 day
Melbourne
$380.00
$361.00

Save time and avoid repetition through streamline document creation to manage moderately complex documents.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
14 Jan 2015
1 day
Melbourne
$380.00
$361.00
10 Mar 2015
1 day
Melbourne
$380.00
$361.00

Got a few clients that are hard to handle? Learn how to successfully manage difficult behaviour.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
10 Feb 2015
1 day
East Melbourne
$540.00
$450.00
21 May 2015
1 day
East Melbourne
$540.00
$450.00
Focus on writing proposals that meet your clients’ needs and maximise your chance of success.
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
26 Mar 2015
1 day
East Melbourne
$540.00
$450.00