• 2007 Training Directory - Are you heading in the right direction?
• Leadership and Management
• Diplomas and Certificates
• People and Performance
• Communication Skills
• Customer Service, Sales and Marketing
• Finance
• Compliance
• Discounted Programs
• Training at your Doorstep - Cluster Training
• 10% Discount - for 3 or more!

Leadership and Management

There are many demands and expectations placed on today's managers and leaders and the required skills do not always come naturally. Our courses are designed to provide practical and useful tools and strategies so that managers can take more control of their jobs and lead those around them more effectively. Topics through our courses include introduction and advanced leadership, negotiation skills, project management, problem solving, continuous improvement and building teams.

Diplomas and Certificates

VECCI is a Registered Training Organisation and offers three nationally accredited qualifications, a Certificate IV in Business (Frontline Management), a Diploma in Business (Frontline Management) and a Certificate IV – Assessment and Workplace Training. Apart from being offered as public programs, these qualifications can also be customised and delivered at your workplaces.

 Click here to download an information sheet on Certificate IV - Frontline Management

People and Performance

People are the most significant investment in any business. Getting the best out of your staff and getting the best out of yourself is an area that we can always improve upon. Courses such as Human Resource Management, Recruitment and Selection, Performance Management Systems and Succession Planning provide the latest frameworks and developments in managing people issues. Individuals can also benefit from the personal development gained by completing courses such as Personal Career Planning, Assertiveness, Managing Stress, Time Management and Managing Conflict.

Communication Skills

When there are breakdowns in communication the impact can be significant in the workplace. Courses such as Effective Workplace Communication, Business Writing, Advanced Writing Skills, Report Writing, Tender and Proposal Writing, Presentation Skills, Personality Types, Working with Aggressive Clients and Emotional Intelligence will all increase participants abilities to deal with each other and the clients of the business.

Customer Service/Sales /Marketing

In today's competitive business climate customers have plenty of choices. It is in the interests of your business that your staff understand the importance of quality customer service and are able to deliver strategies that promote and market your products and services effectively. Courses such as Telephone techniques, Effective Selling and Introduction to Marketing will add to your organisation's capacity to succeed out in the marketplace.

Finance

Sound business planning and an understanding of budgets and financial statements can be daunting to those not confident in how they work. However they are essential elements of any successful business. Also any organisation that has to consult with the community needs to ensure that staff know how to go about developing effective relationships with stakeholders.

Compliance

There is a myriad of legislation facing businesses out there. Employers can be held liable under OHS, EO and IR law yet many organisations don't understand what thier responsibilities actually are. The Compliance courses cover all the topics and areas that you should be aware of in managing your business.

Discounted Programs

We have introduced a number of new bulk discount programs, which allows you to ensure targeted training and even greater access irrespective of your location!

Let us get you on target!

10% Discount - for 3 or more!

10% discount is offered to organisations that book 3 or more people into a scheduled training course or courses AT THE SAME TIME!

Note: The above offers cannot be used in conjunction with any other offer

To download a copy of the latest Training Directory please click here