VECCI Values
Business Excellence and Superior Service We foster a strong awareness of the needs of our members, customers and clients and take all necessary steps to provide the best products, supply the best service and consistently deliver the best outcomes for Victorian business.
Responsibility and Accountability We assume individual responsibility to achieve member, customer and client satisfaction and organisational objectives. We use measurable outcomes to validate satisfaction and performance and modify the way we work to ensure continuous improvement.
Honesty, Integrity and Loyalty We behave honestly, fairly, respectfully and professionally and live up to our promises, commitments and responsibilities. Our managers and team leaders lead by example.
Creativity, Innovation We respect ideas, opinions, initiative, skills, experience and qualifications.
We strive for continuous improvement through creating opportunities for improvement and advancement and by implementing new methods and technologies to enhance existing services and develop new ones.
Teamwork and Mutual Respect We emphasise the consideration of others and work together to accommodate the needs of our members, customers, clients, suppliers and colleagues.
Community and Environment We acknowledge the impact of business on the environment and actively promote a balance between business and environmental sustainability.
We value the 155 years’ heritage of VECCI and strive to continue to contribute positively to the communities in which we operate. |